---
title: "MitID: Denmark's Digital-ID Consortium for Newcomers and Operator Transition"
country: denmark
service: "mitid-digital-identity"
category: identification
difficulty: moderate
estimated_time: "Self-enrollment in the MitID app with a chip-enabled passport is typically a single ten- to twenty-minute session if the chip reads cleanly. A Borger Service in-person appointment is same-day issuance once booked; booking lead-time depends on municipal demand and runs in the order of two to four weeks ahead in Copenhagen. Bank-issued enrollment is same-day, bundled with branch account-opening. Enrollment through a Danish embassy abroad is typically several weeks between booking and active MitID. End-to-end from arrival, newcomers should plan for the civil-registration chain first — Borger Service folkeregister registration to receive a CPR-number and yellow health card — before the standard MitID routes become fully useful."
cost_range: DKK 0
last_verified: 2026-05-20
canonical: https://publicservices.guide/denmark/mitid-digital-identity-newcomer-enrollment-and-operator-transition/
status: current
confidence: low
tags:
  - mitid
  - nemid
  - digst
  - "finans-danmark"
  - "borger-service"
  - newcomer
  - identity
  - "electronic-id"
  - eidas
  - "p-code"
sources:
  - https://digst.dk/it-loesninger/mitid
  - https://digst.dk/nyheder/nyhedsarkiv/2024/november/mitid-og-nemlog-ins-udviklings-og-driftsleverandoer-faar-ny-ejer/
  - https://en.digst.dk/systems/mitid/
  - https://lifeindenmark.borger.dk/apps-and-digital-services/mitid
  - https://international.kk.dk/live/online-self-services/mitid/mitid
  - https://ingroupe.com/insights/in-groupe-finalizes-the-acquisition-of-nexis-eid-business/
  - https://www.norden.org/en/info-norden/electronic-id-denmark-mitid
  - https://en.digst.dk/news/news-archive/2025/april/startskud-givet-til-ny-digital-identitetstegnebog/
---

# MitID: Denmark's Digital-ID Consortium for Newcomers and Operator Transition

**Country:** 🇩🇰 Denmark  
**Last verified:** 2026-05-20  
**Estimated time:** Self-enrollment in the MitID app with a chip-enabled passport is typically a single ten- to twenty-minute session if the chip reads cleanly. A Borger Service in-person appointment is same-day issuance once booked; booking lead-time depends on municipal demand and runs in the order of two to four weeks ahead in Copenhagen. Bank-issued enrollment is same-day, bundled with branch account-opening. Enrollment through a Danish embassy abroad is typically several weeks between booking and active MitID. End-to-end from arrival, newcomers should plan for the civil-registration chain first — Borger Service folkeregister registration to receive a CPR-number and yellow health card — before the standard MitID routes become fully useful.  
**Cost:** DKK 0

## Required documents

- **CPR-number** *(CPR-nummer)*
  - Issuer: Borger Service Center (kommune folkeregister) under the Danish civil-registration system. The CPR-number is the upstream dependency for a fully useful MitID — without it, applicants are limited to the P-code pathway.
  - Function: Required by Danish online banking and almost every public self-service portal that integrates MitID. A MitID created with a P-code substitute cannot be used at Danish online banking and is rejected by most public self-service solutions.
  - Format: Ten digits issued by the Danish civil-registration system after folkeregister registration at a Borger Service Center, with the yellow health card issued in the same chain.
  - _Note:_ Without a CPR-number on file the P-code substitute is available, but the resulting MitID is limited in scope. Plan the folkeregister chain before MitID enrollment whenever possible.
- **Passport or national ID card with a contactless chip**
  - Function: Used in the MitID app self-enrollment route. The applicant scans the chip by holding the document against the back of an NFC-capable smartphone, then performs a live facial check that matches against the document biometric.
  - Chip indicator: Signalled by a small gold camera-like symbol on the document cover. Both Danish and foreign passports are accepted; some foreign documents cannot be processed in the app due to chip incompatibility.
  - Phone compatibility: An iPhone 7 or newer, or a recent Android phone with NFC, is required for the chip-scan path.
  - _Note:_ If the chip will not scan, switch to the Borger Service in-person route with the two-document combination. Do not retry the app repeatedly with a non-readable document.
- **Passport or driving licence (single-document Borger Service combination)**
  - Function: Used in the Borger Service in-person route. A Danish, Greenlandic, or Faroese passport, or a Danish driving licence, is accepted as a stand-alone identity instrument at the Borger Service counter.
  - Issuer: Issued by the Danish state for the passport variants, or by the Danish driving-licence authority. Both are accepted at every kommune Borger Service Center.
  - _Note:_ If none of the single-document items is available, fall back to the two-document combination.
- **Two-document Borger Service combination**
  - Function: Used at the Borger Service in-person route when the single-document combination cannot be assembled. The Borger Service caseworker verifies identity against two qualifying items together.
  - Qualifying items: Drawn from international passport, personal-data certificate (personattest), baptism or birth certificate, yellow health card (sundhedskortet), residence certificate, residence permit, municipal ID card, or recent public-benefit or tax documents.
  - _Note:_ If the applicant has lived in Denmark for less than three years and CPR-register data is thin, an attesting witness is also required — security questions alone are typically insufficient at Borger Service.
- **Attesting witness (for newcomers with thin CPR-register data)**
  - Function: Required at Borger Service when the caseworker cannot verify identity through CPR-register questions — typically applies to applicants who have lived in Denmark less than three years.
  - Witness eligibility: Eighteen years or older; brings valid photo-ID (a Danish driving licence or Danish passport is sufficient alone; otherwise a foreign passport or national ID card together with a yellow health card); and holds an active MitID that has been issued at least thirty days previously.
  - Professional witness: Social adviser, police officer, or embassy employee is also accepted as a professional witness, in addition to a personal witness who meets the standard eligibility.
  - _Note:_ Plan the witness in advance — the Borger Service appointment cannot proceed without one if security questions alone are insufficient.
- **Smartphone for the MitID app**
  - MitID app: Installed from the App Store or Google Play. Combines a device-bound key with a PIN; runs on iPhone 5s or newer and on most recent Android phones.
  - Function: Primary authenticator for everyday login. The MitID code display and the MitID audio code reader are standalone alternatives for users who prefer not to use a smartphone.
  - _Note:_ Without a smartphone, MitID can be used with the code display or the audio code reader; both authenticators are issued by the MitID partnership.
- **P-code (for applicants without a CPR-number)** *(P-kode)*
  - Function: An eight-digit code that substitutes for the CPR-number during MitID app enrollment. Obtained by contacting MitID Support on +45 33 98 00 10 or by visiting a Borger Service Center.
  - Validity: Valid for sixty days from issuance, with up to three attempts at the MitID app before it becomes invalid. Once used successfully it cannot be reused.
  - Scope: A MitID created with a P-code substitute cannot be used at Danish online banking and is rejected by most public self-service solutions. Recovery is to complete CPR-registration at folkeregister and then re-enroll MitID with the CPR-linked identity.
  - _Note:_ The P-code pathway is the documented bypass for non-CPR newcomers, but the resulting credential is limited in scope. Plan CPR-registration alongside or before MitID enrollment whenever possible.

## Costs

- **MitID enrollment via MitID app self-enrollment:** 0 DKK — Free of charge for personal use. The MitID app is free to download and use, and the enrollment routine inside the app does not carry a separate fee.
- **MitID enrollment at a Borger Service Center:** 0 DKK — Free of charge for personal use. The Borger Service caseworker performs the identity verification and issues MitID at no separate cost.
- **MitID enrollment via a Danish bank (existing customer):** 0 DKK — The bank issues MitID as the enrollment authority at no separate MitID fee. Bank-account opening, where bundled in, follows the bank's own customer-onboarding terms; the MitID issuance itself is not separately billed.
- **MitID code display (optional):** 0 DKK — First device issued free. Subsequent devices are also free of charge up to three, provided the previous device was lost or broken. Beyond the three-free threshold, additional code-display replacements may carry a fee — confirm the current schedule with the MitID partnership before ordering.
- **MitID audio code reader (optional):** 0 DKK — Same fee structure as the MitID code display — first device free with the same lost-or-broken provision for subsequent devices. The audio code reader is an accessibility variant that plays codes aloud for users with visual impairment.
- **MitID chip (USB authenticator) (optional):** 0 DKK — Free to obtain under standard provision. Used in combination with the MitID app for the highest assurance level.

## Steps

### 1. Complete folkeregister Registration to Receive a CPR-Number *(folkeregister)*

- (Applicant) Book a folkeregister registration appointment at the local kommune Borger Service Center. Newcomers without a Danish address or with a complex residence situation should ask whether the kommune routes them through an International House for the bundled CPR-issuance appointment.
- (Applicant) Attend the appointment with the documents your residence situation requires — passport, residence permit or right-of-residence evidence, and any tenancy documents the kommune asks for. The Borger Service caseworker enters the registration into the civil-registration system.
- (Borger Service / kommune folkeregister) Issue the CPR-number and the yellow health card. The CPR-number is the upstream dependency for a fully useful MitID — the standard enrollment routes from this point onward all work against a CPR-linked identity.

> **Tip:** If you cannot complete folkeregister registration before you need a MitID — for example, because the kommune appointment is several weeks away — the P-code pathway under the MitID app route is the documented bypass. The resulting credential is limited in scope and does not unlock Danish online banking, so plan to re-enroll once the CPR-number is on file.

> **If this fails:** If folkeregister registration is declined or delayed, the P-code pathway is the documented interim option for MitID — request a P-code from MitID Support on +45 33 98 00 10 or at a Borger Service Center, and enrol via the MitID app. Re-enrol once the CPR-number is assigned to unlock the full service surface.

_Links:_
- [Life in Denmark — MitID overview (Borger / state services portal, English)](https://lifeindenmark.borger.dk/apps-and-digital-services/mitid)

### 2. Choose Your MitID Enrollment Route

- (Applicant) Decide between the four standard enrollment routes: MitID app self-enrollment with a chip-enabled passport, Borger Service in-person appointment, Danish bank as an existing customer, or Danish embassy or consulate abroad.
- (Applicant) The MitID app route is the fastest for applicants who hold a chip-enabled document and an NFC-capable smartphone. Borger Service is the documented fallback when the app route is not available. The bank route is convenient when account opening is happening in the same window. The embassy route is the documented path for applicants outside Denmark.
- (Applicant) For applicants without a CPR-number on file, the P-code sub-pathway under the MitID app route is the documented bypass. The resulting credential is limited in scope and does not unlock Danish online banking.

> **Tip:** If you can complete the MitID app route, prefer it for speed — the routine is typically a single ten- to twenty-minute session. Reserve the Borger Service counter for situations where the app route is genuinely unavailable, to keep municipal appointment slots free for applicants who need the in-person identity check.

### 3. Enrol in MitID via the MitID App with a Chip-Enabled Passport *(MitID-app)*

_Applies when: Requires a passport or national ID card with a contactless chip plus an NFC-capable smartphone (an iPhone 7 or newer, or a recent Android with NFC)_

- (Applicant) Install the MitID app from the App Store or Google Play.
- (Applicant) Open the app and select the option to get MitID using a passport.
- (Applicant) Scan the contactless chip in the passport or ID card by holding the document against the back of the smartphone. The chip is signalled by a small gold camera-like symbol on the document cover.
- (Applicant) Perform the live facial check — the app captures a selfie and matches it to the document biometric.
- (Applicant) If you do not have a CPR-number on file, enter the eight-digit P-code obtained beforehand from MitID Support or a Borger Service Center. The P-code accepts up to three attempts before becoming invalid; once used successfully it cannot be reused.
- (Applicant) Set up the authenticators — choose a user-ID, a PIN, and the MitID app itself as the primary two-factor authenticator.

> **Tip:** The MitID app self-enrollment routine produces an active credential as soon as it completes — there is no waiting period after a successful chip scan and facial check.

> **If this fails:** If the chip will not scan, the foreign document is not recognised, or the facial check fails repeatedly, switch to the Borger Service in-person route with the documented two-document combination. Do not retry the app repeatedly with the same failing document.

### 4. Enrol at a Borger Service Center In-Person Appointment *(Borgerservice)*

_Applies when: Documented fallback for applicants who cannot complete the MitID app route or who prefer in-person identity verification_

- (Applicant) Book an appointment at the local kommune Borger Service Center. Copenhagen residents can book through Copenhagen's central booking system; the documented phone number is +45 33 66 33 66.
- (Applicant) Attend the appointment with physical identification documents — either a single-document item (Danish, Greenlandic, or Faroese passport, or Danish driving licence) or a two-document combination drawn from international passport, personal-data certificate, baptism or birth certificate, yellow health card, residence certificate, residence permit, municipal ID card, or recent public-benefit or tax documents.
- (Applicant) If you have lived in Denmark for less than three years and CPR-register data about you is thin, also bring an attesting witness who meets the documented eligibility criteria — eighteen or older, valid photo-ID, active MitID that has been issued at least thirty days previously. A professional witness is also accepted.
- (Borger Service caseworker) Verify documents, ask identity-confirmation questions drawn from the civil-registration system, or accept witness attestation.
- (Borger Service caseworker) Configure MitID. The applicant is given a user-ID, sets a PIN, and selects authenticators — the MitID app, the code display, or the audio code reader.

> **Tip:** Borger Service issuance is same-day in the appointment itself. Booking lead-time depends on municipal demand; in Copenhagen the order is several weeks ahead, so book early once you know you need the in-person route.

> **If this fails:** If the caseworker cannot verify identity through security questions and you did not bring an attesting witness, the appointment cannot complete and must be rebooked. Plan the witness in advance whenever you have lived in Denmark less than three years.

_Links:_
- [City of Copenhagen — MitID enrollment for new residents (municipal authority)](https://international.kk.dk/live/online-self-services/mitid/mitid)

### 5. Enrol via a Danish Bank as an Existing Customer

_Applies when: Convenient when account opening is happening in the same window — the bank issues MitID alongside the account-opening appointment_

- (Applicant) Open a Danish bank account at a participating bank. Account opening itself typically requires a CPR-number, residence permit or proof of right of residence, and passport.
- (Issuing bank) Verify the applicant under the bank's own customer-due-diligence rules. The bank acts as an authorised MitID issuer.
- (Issuing bank) Initiate MitID enrollment on the applicant's behalf, often during the same branch visit that opens the account.
- (Applicant) Configure the authenticators — set a PIN and choose the MitID app as the primary authenticator. The code display and the audio code reader are available as alternatives.

> **Tip:** The bank route is convenient when the account-opening appointment is already in your calendar, but it is not a prerequisite for MitID. Applicants who do not need a Danish bank account at this stage can use the MitID app or Borger Service routes independently.

### 6. Enrol via a Danish Embassy or Consulate Abroad

_Applies when: Documented route for Danes abroad and for foreigners with a connection to Denmark who are not currently in the country_

- (Applicant) Contact the nearest Danish embassy or consulate to confirm MitID-enrollment availability at that mission.
- (Embassy) Schedule an identity-verification appointment.
- (Applicant) Attend in person with the documents the embassy specifies in the booking confirmation.
- (Embassy) Verify identity on behalf of the MitID partnership. MitID enrollment then proceeds in the same shape as the Borger Service in-person route.

> **Tip:** Embassy-route timelines vary by consulate. Several weeks between booking and active MitID is a typical floor — start the process before relying on MitID for any time-sensitive Danish self-service.

### 7. Choose and Configure Your MitID Authenticators

- (Applicant) Choose the MitID app as the primary authenticator wherever possible — it is the everyday default and the path to the Substantial assurance level under the Danish NSIS standard.
- (Applicant) Add a MitID code display or audio code reader if you prefer not to use a smartphone, or as a backup authenticator. Both are issued by the MitID partnership; the audio code reader is the accessibility variant that plays codes aloud.
- (Applicant) Add a MitID chip (USB authenticator) if you need access to services gated at the High assurance level. The chip is used in combination with the MitID app, requires in-person identity-proofing during enrollment, and is available in a subset of municipalities.
- (Applicant) Set the PIN inside the MitID app and enable biometric unlock (Face ID, Touch ID, or Android fingerprint) where supported.

> **Tip:** Day-to-day login at skat.dk, sundhed.dk, online banking, and most public and private self-service is at the Substantial assurance level and is fully covered by the MitID app alone. Plan a High-tier setup only if a specific service you need actually requires it.

### 8. Test MitID at a Low-Stakes Service

- (Service consumer) Navigate to a routine Danish public-service portal — for example, the Borger or Life in Denmark MitID overview pages — and select MitID as the login option.
- (Service consumer) Confirm in the MitID app with the security PIN or biometric. The service receives the authenticated identity and grants access.
- (Service consumer) Verify that the credential works for the everyday services you actually need — typically skat.dk for tax, sundhed.dk for health, online banking, and the kommune self-service portal.

> **Tip:** Public services do not name a specific authenticator at the login screen — they request an assurance level and MitID presents the authenticators that meet or exceed it. If a service rejects the MitID app, it is gated at the High assurance level and you need the MitID chip in combination.

## FAQ

### Can I get MitID without a Danish bank account?

Yes. Three of the four standard enrollment routes do not require a bank account: the MitID app self-enrollment route uses a chip-enabled passport directly; the Borger Service in-person route uses physical identification documents and, where CPR-register data is thin, an attesting witness; and the Danish embassy route serves applicants outside Denmark. The bank-issued route is one option among several, not a universal prerequisite. The full enrollment route surface is described under Step-by-Step below.

### Can I complete MitID enrollment fully online?

Yes, via the MitID app self-enrollment route, provided you hold a passport or national ID card with a contactless chip and a smartphone that can read the chip (an iPhone 7 or newer, or a recent Android with NFC). If the chip will not scan, or if the applicant does not have a chip-enabled document, the Borger Service in-person route is the documented fallback. For applicants without a CPR-number, the MitID app route still works using a P-code substitute, but the resulting credential gives only limited service access.

### Is NemID still valid?

No. NemID, the predecessor electronic-identity system, was permanently shut down at midnight on 31 October 2023. As of that date NemID logins are no longer accepted by any Danish service. Anyone still relying on NemID needs to enroll in MitID via one of the four standard routes — MitID app, Borger Service, Danish bank, or Danish embassy.

### Has AltID launched?

No. AltID is announced for launch in spring 2026 as Denmark's national digital-identity wallet contribution to the EU Digital Identity (EUDI) Wallet framework. AltID is NOT a MitID replacement; the two are designed to coexist, with AltID handling selective-disclosure use cases (age verification, ID-card storage, zero-knowledge proofs) and MitID remaining the workhorse authentication system for public and private self-service. The exact go-live date within spring 2026 has not been publicly fixed at the time of writing.

### Can I use a P-code MitID for online banking?

No. A MitID created with a P-code substitute (because the applicant has no CPR-number on file) is not accepted by Danish bank online services, and most public self-service solutions also reject it. The P-code pathway is the documented bypass for non-CPR newcomers, but the resulting credential is limited in scope. The recovery path is to complete CPR-registration at folkeregister at a Borger Service Center, and then re-enroll MitID with the new CPR-linked identity.

### Who owns and runs MitID?

MitID is co-owned by a public-private consortium known as the MitID partnership: the Agency for Digital Government (Digitaliseringsstyrelsen, often shortened to DIGST) represents the public sector (state, regions, and municipalities), and Finance Denmark (Finans Danmark) represents the financial institutions. The MitID partnership is the sole owner of the MitID solution. Day-to-day development and operations are handled by an external operator under contract; the contract was held by Nets Danmark A/S until November 2024 and then transferred to IN Groupe.

### What changes did the operator transition introduce for everyday users?

None, per the authority announcement. The change is operational, not ownership: the development and operations contracts transferred to the new operator, but ownership of MitID remained with the public-private partnership. The same authenticators, the same four enrollment routes, the same security model, and the same governance partnership remain in effect. The same is true of NemLog-in, whose ownership remained with the public sector through the transition.

### What if I have lived in Denmark less than three years and Borger Service cannot verify me?

Bring an attesting witness to the Borger Service appointment. The witness must be eighteen or older; bring valid photo-ID (a Danish driving licence or Danish passport is sufficient alone; otherwise a foreign passport or national ID card together with a yellow health card); and hold an active MitID that has been issued at least thirty days previously. Professional witnesses — social adviser, police officer, embassy employee — are also accepted. Without a witness, the Borger Service caseworker is typically unable to verify identity through CPR-register security questions alone for recent arrivals.

### Which level of assurance does the MitID app provide?

The MitID app provides the Substantial level of assurance under the Danish NSIS standard, which implements Article 8 of the eIDAS Regulation. This is the standard level for skat.dk, sundhed.dk, online banking, and most public and private self-service. The High level requires a combination such as the MitID app together with the MitID chip; the High level requires in-person identity-proofing during enrollment, is available in a subset of municipalities, and requires the holder to keep at least two distinct authenticators.

### What if I lose my user-ID or my authenticator?

For a forgotten user-ID, contact MitID Support or visit a Borger Service Center; the user-ID can be looked up against your CPR-number after identity verification. A forgotten PIN can be reset within the MitID app itself. For a lost or stolen authenticator (app, code display, audio code reader, or chip), block the authenticator via MitID Support immediately; a replacement is requested through Borger Service or through the issuing bank for bank-route credentials.

## Local tips

- Treat CPR-registration at folkeregister as the real upstream dependency. A MitID created with a P-code (the substitute for a CPR-number) cannot be used to log in to Danish online banking, and most public self-service portals also reject it. Complete CPR-registration at a Borger Service Center first, then enroll MitID — the credential is usable across the full service surface from day one.
- Check that your passport carries the contactless-chip symbol (a small gold camera-like icon on the cover) and that your phone supports NFC reading. If the chip will not scan in the MitID app, switch to a Borger Service in-person appointment with the documented two-document combination — do not retry the app repeatedly with a non-readable document.
- For newcomers who have lived in Denmark for less than three years, expect Borger Service to request an attesting witness because the CPR-register data about you is thin and identity-confirmation questions cannot be answered. The witness must be eighteen or older, hold valid photo-ID, and have an active MitID that is at least thirty days old. Plan the witness in advance to avoid a wasted appointment.
- For applicants with no CPR-number, ask MitID Support or a Borger Service Center for a P-code (an eight-digit code valid for sixty days) before opening the MitID app. The P-code is the documented substitute for a CPR-number during app enrollment, but the resulting credential gives only limited service access and does not unlock Danish online banking.
- For Danes abroad and others outside Denmark, the Danish embassy or consulate is the documented enrollment authority. Embassy-route timelines vary by consulate and are typically several weeks between booking and active MitID — start the process before relying on MitID for any time-sensitive Danish self-service.

## Sources

- [Digitaliseringsstyrelsen — the Danish Agency for Digital Government, the governance authority for MitID and NemLog-in](https://digst.dk/it-loesninger/mitid) — accessed 2026-05-20 — _T1_ — Governance authority page for MitID. Confirms the agency's role as governance authority and the consortium ownership structure. Refers users to the MitID help universe and to the business MitID portal for the corresponding business credential. The agency represents the public sector — state, regions, and municipalities — in the MitID partnership.
- [Digitaliseringsstyrelsen — operator-transition authority announcement (Danish)](https://digst.dk/nyheder/nyhedsarkiv/2024/november/mitid-og-nemlog-ins-udviklings-og-driftsleverandoer-faar-ny-ejer/) — accessed 2026-05-20 — _T1_ — Authority announcement of the operator transition. The original agreement was signed 9 November 2023; ownership of the eID business transferred effective 1 November 2024 to the new operator. Scope is the development and operations contracts only — not ownership of MitID itself. Ownership of MitID remained with the public-private partnership (the Agency for Digital Government and Finance Denmark); ownership of NemLog-in remained with the public sector via the Agency for Digital Government. The announcement states explicitly that users will not experience any change in MitID's security model or in how MitID functions day-to-day.
- [Digitaliseringsstyrelsen — MitID systems page (English mirror)](https://en.digst.dk/systems/mitid/) — accessed 2026-05-20 — _T1_ — MitID is the result of a well-established and unique collaboration between the public sector and the country's financial institutions. The MitID partnership is the sole owner of MitID and consists of the Agency for Digital Government — representing the state, the regions, and the municipalities — and Finance Denmark, representing the financial institutions. Issuing of MitID — the act of confirming an applicant's identity and creating their MitID — is handled either by Borger Service municipal counters (state route) or by an authorised bank (bank route). Both routes result in the same MitID and the same set of authenticators.
- [Life in Denmark — Borger state-services portal for international residents (English)](https://lifeindenmark.borger.dk/apps-and-digital-services/mitid) — accessed 2026-05-20 — _T1_ — Three citizen enrollment routes documented for newcomers: MitID app self-enrollment with a passport chip scan, Borger Service in-person appointment, and an activation code via Borger Service. The P-code pathway is described as the documented substitute for a CPR-number during MitID app enrollment; the resulting credential is limited in scope and does not unlock Danish online banking. The portal documents the authenticator options (MitID app, code display, audio code reader, chip), service-access scope, and failure-recovery procedures.
- [City of Copenhagen — international self-services portal (municipal authority)](https://international.kk.dk/live/online-self-services/mitid/mitid) — accessed 2026-05-20 — _T1_ — Documents the Borger Service in-person route in detail: the single-document combination (Danish, Greenlandic, or Faroese passport; Danish driving licence) and the two-document combination (international passport, personal-data certificate, baptism or birth certificate, yellow health card, residence certificate, residence permit, municipal ID card, recent public-benefit or tax documents). Documents the witness rule for newcomers who have lived in Denmark less than three years — the witness must be eighteen or older, hold valid photo-ID, and have an active MitID that has been issued at least thirty days previously. Booking is via Citizen Service on +45 33 66 33 66.
- [IN Groupe — corporate authority announcement (operator side)](https://ingroupe.com/insights/in-groupe-finalizes-the-acquisition-of-nexis-eid-business/) — accessed 2026-05-20 — _T1_ — Operator-side confirmation of completed acquisition. The scope includes the MitID and NemLog-in development and operations contracts plus associated trust and broker services. The operator-side announcement, dated 4 November 2024, names new office locations in Denmark (Copenhagen headquarters and Aarhus branch) and Norway (Oslo branch), and a staff transfer scale of approximately 300 staff from the Danish eID business.
- [Nordic Council of Ministers — electronic ID in Denmark (regional authority)](https://www.norden.org/en/info-norden/electronic-id-denmark-mitid) — accessed 2026-05-20 — _T1_ — Regional overview of MitID for cross-Nordic context. Confirms the cost statement that MitID app enrollment and the first MitID code displays and audio code readers are issued free of charge. Frames MitID in the broader Nordic e-ID landscape alongside Norway's BankID and Sweden's BankID, all integrated at the eIDAS Substantial level for day-to-day use.
- [Digitaliseringsstyrelsen — AltID future-watch announcement (April 2025, English)](https://en.digst.dk/news/news-archive/2025/april/startskud-givet-til-ny-digital-identitetstegnebog/) — accessed 2026-05-20 — _T1_ — The AltID development contract was awarded in April 2025. AltID is positioned as Denmark's national contribution to the EU Digital Identity Wallet framework under eIDAS 2, with an announced launch in spring 2026. AltID is NOT a MitID replacement — the two are designed to coexist. AltID is designed for selective-disclosure use cases (age verification, ID-card storage, zero-knowledge proofs) while MitID remains the workhorse authentication system for public and private self-service. The exact go-live date within spring 2026 has not been publicly fixed.

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Verification pending — see the canonical page for the latest trust state.
Canonical: https://publicservices.guide/denmark/mitid-digital-identity-newcomer-enrollment-and-operator-transition/