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MediShield Life, Integrated Shield Plans, and CHAS in Singapore
Document Checklist
NRIC
NRIC (National Registration Identity Card)
Where to get: Issued by the Immigration & Checkpoints Authority to Singapore Citizens and Permanent Residents
Required: Original card; the NRIC number is the customer reference used by CPF Board, MOH, and hospitals for MediShield Life claims and CHAS application
MediShield Life enrolment is automatic at birth for Citizens and on grant for Permanent Residents — the NRIC is the link that lets CPF Board, hospitals, and the CHAS portal find the policy. Foreigners on Employment Pass, S Pass, or other passes do not have an NRIC and are not enrolled in MediShield Life.
Singpass account
Where to get: Register at singpass.gov.sg using NRIC and a Singapore-registered mobile number
Required: Active Singpass login to view MediShield Life premium and subsidy details on cpf.gov.sg, to apply for CHAS at chas.sg/apply, and to access the digital CHAS card in the Singpass app
The digital CHAS card sits inside the Singpass app under My Cards for cardholders aged 15 and above. Singpass is also the authentication channel for the CHAS application portal and for the CPF Board healthcare dashboard.
Household income and Annual Value (AV) records
Where to get: Income data pulled from the Inland Revenue Authority of Singapore; AV pulled from the Housing & Development Board or IRAS records during the CHAS application
Required: Means-testing data for the CHAS tier assessment and for the MediShield Life Premium Subsidy
The CHAS portal auto-pulls CPF Board and IRAS data once the applicant logs in with Singpass. The applicant submits on behalf of the entire household; members below 21 are auto-tiered on the same household assessment. If the auto-pulled data is incorrect, the cardholder can request a re-assessment via the CHAS portal.
Insurer comparison sheet (for Integrated Shield Plan applicants)
Where to get: Comparison of Integrated Shield Plans page on moh.gov.sg
Required: Reference document for choosing among the seven authorised insurers when buying an Integrated Shield Plan
Seven insurers are authorised by the Monetary Authority of Singapore and approved by MOH to offer MediSave-approved Integrated Shield Plans: AIA Singapore Private Limited, Great Eastern Life Assurance Co, HSBC Life (Singapore), Income Insurance Limited, Prudential Assurance Company Singapore, Raffles Health Insurance, and Singapore Life Limited (Singlife). The Standard IP is a regulator-defined common product across all seven; tiers above Standard are insurer-differentiated.
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