--- title: Applying for a UAE Good Conduct Certificate (Police Clearance) country: uae service: "good-conduct-certificate" category: identification difficulty: easy estimated_time: "Per the MOI service card, processing ranges from 5 minutes to 540 minutes after submission" cost_range: "AED 50-450 depending on intended use and whether MOFA attestation is needed" last_verified: 2026-04-30 canonical: https://publicservices.guide/uae/good-conduct-certificate/ status: current confidence: low tags: - identification - "good-conduct" - "police-clearance" - moi - mandatory sources: - https://moi.gov.ae/en/eservices/issuance.clearcriminalrecord.certificate.348.aspx - https://moi.gov.ae/en/eservices/clearcriminalrecord.certificate.attestation.aspx - https://u.ae/en/information-and-services/justice-safety-and-the-law/justice-eservices-and-updates - https://portal.moi.gov.ae/eservices/PolicingServices/Certificates/ClearanceCertificate.aspx?Culture=en --- # Applying for a UAE Good Conduct Certificate (Police Clearance) **Country:** 🇦🇪 UAE **Last verified:** 2026-04-30 **Estimated time:** Per the MOI service card, processing ranges from 5 minutes to 540 minutes after submission **Cost:** AED 50-450 depending on intended use and whether MOFA attestation is needed ## Required documents - **Emirates ID** *(Hawiya)* - Required: Original, valid (for UAE citizens and residents) - Where to get: Federal Authority for Identity, Citizenship, Customs and Ports Security - Cost: Already issued - _Note:_ Per the MOI service card, residents and citizens use Emirates ID as primary identification. UAE PASS is used to authenticate to the MOI portal. - **Passport with completed fingerprint registration** - Required: Valid passport, registered with fingerprint completion (visitors and GCC nationals) - Cost: Fingerprinting AED 50 for visitors and GCC nationals per the MOI service card - _Note:_ Visitors and GCC nationals must complete fingerprinting before the PCC can be issued. UAE residents on long-term visas already have fingerprints on file. - **Existing Criminal Clearance Certificate (for international attestation)** - Required: Valid Criminal Clearance Certificate previously issued for use abroad — for the MOFA attestation step - Cost: Already paid as part of the original certificate - _Note:_ Per the MOI authentication service card, the attestation request only applies to certificates already issued for international use. ## Costs - **Certificate for domestic use:** 50 AED — Per the MOI service card. Issued for use within the UAE. - **Certificate for international use:** 100 AED — Per the MOI service card. Issued for use outside the UAE. - **Fingerprinting fee (visitors and GCC nationals) (optional):** 50 AED — Per the MOI service card. UAE residents on long-term visas already have fingerprints on file. - **MOFA attestation (for use abroad) (optional):** 300 AED — Per the MOI authentication service card. Required when the destination country asks for attested PCC. ## Steps ### 1. Confirm Eligibility - UAE citizens and residents: ensure your Emirates ID is valid and your UAE PASS is active - Visitors and GCC nationals: ensure your passport is registered and fingerprinting is completed (AED 50 fingerprinting fee per the MOI service card) - Former UAE residents abroad: prepare a fingerprint card attested by the UAE Embassy in your current country ### 2. Log In With UAE PASS - Open moi.gov.ae or the MOI UAE app - Choose Login with UAE PASS - Authenticate with face ID, biometrics, or PIN as prompted > **Tip:** If UAE PASS authentication fails, switch to the alternate device or refresh your UAE PASS PIN through the UAE PASS app before retrying. _Links:_ - [MOI — Issuance of Criminal Clearance Certificate](https://moi.gov.ae/en/eservices/issuance.clearcriminalrecord.certificate.348.aspx) ### 3. Select Service and Submit Application - Choose Issuance of Criminal Clearance Certificate - Indicate purpose — domestic or international use - Confirm personal details auto-populated from Emirates ID via UAE PASS - Submit and continue to payment > **If this fails:** If your record cannot be matched, the system asks for additional verification at a Happiness Service Centre — book the next available appointment via the MOI app. ### 4. Pay the MOI Fee - AED 50 for domestic use; AED 100 for international use, per the MOI service card - AED 50 fingerprinting if you are a visitor or GCC national without prior fingerprints - Pay via MOI Payment portal — accepts credit card, Apple Pay, Samsung Pay, Google Pay ### 5. Receive the Certificate - Per the MOI service card, processing takes 5 to 540 minutes after submission - The certificate is delivered to your MOI app and to your registered email - Save the PDF — it is valid for 30 days from issuance > **Tip:** Submit your job, visa or licensing application within the 30-day validity window to avoid having to reapply. ### 6. MOFA Attestation (Optional, for Use Abroad) - If your destination requires attestation, open the Authentication of Criminal Clearance Certificate service in MOI - Pay the AED 300 MOFA attestation fee per the MOI authentication service card - Per the MOI service card, attestation is delivered immediately (0 minutes) and the certified certificate arrives via the app and email > **If this fails:** If the destination authority later rejects the attestation, request a fresh attestation — the original underlying certificate is reusable while it is still within the 30-day validity window. ## FAQ ### What is the UAE Good Conduct Certificate? Per the UAE Government Portal, it is a Police Clearance Certificate issued by the Criminal Investigations Department of the Ministry of Interior. It details the applicant's criminal record and is commonly required for employment, study, immigration and obtaining licences. The certificate is issued in Arabic and English. ### Who can apply? Per the MOI service card, citizens, residents, visitors and GCC nationals with valid UAE identification can apply. UAE residents and citizens use Emirates ID; visitors and GCC nationals use a valid passport plus completed fingerprinting. Per the UAE Government Portal, the certificate is also available to applicants who are no longer UAE residents — they can submit fingerprints from their current country attested by the UAE Embassy. ### How much does the certificate cost? Per the MOI service card: AED 50 for domestic use, AED 100 for international use, AED 50 fingerprinting fee for visitors and GCC nationals, and AED 300 MOFA attestation fee when the certificate must be used abroad. Fees are paid via the MOI Payment portal. ### How long does it take? Per the MOI service card, processing time is between 5 minutes and 540 minutes (about 9 hours) after the application is submitted. Per the MOFA attestation service card, the attestation step itself is delivered immediately (0 minutes) once the request is paid for. ### How long is the certificate valid? Per the MOI service card, the certificate is valid for 30 days from the date of issuance. If you need it later, request a fresh certificate — the cost and process are the same. ### How do I apply? Per the MOI service card and the UAE Government Portal, you can apply online through the Ministry of Interior website or the MOI UAE smart app, available on iTunes and Google Play. Log in with your UAE PASS digital ID, complete the application, and pay through the MOI Payment portal. The certificate is delivered via the app and by email. ### I am no longer a UAE resident — can I still apply? Yes. Per the UAE Government Portal, former UAE residents can apply by obtaining a fingerprint card from their current country, having it attested by the UAE Embassy in that country, and sending the request online to the Ministry of Interior or to Dubai Police. ### Do I need MOFA attestation? Per the UAE authorities, MOFA attestation is needed when the destination country requires the certificate to be authenticated for use abroad. Per the MOI authentication service card, the AED 300 attestation is requested through the same MOI app or website after the underlying international-use certificate has been issued. ## Sources - [Ministry of Interior (MOI), United Arab Emirates](https://moi.gov.ae/en/eservices/issuance.clearcriminalrecord.certificate.348.aspx) — accessed 2026-04-30 — _T1_ — The MOI Criminal Clearance Certificate (Good Conduct Certificate) is an official certified document detailing the applicant's criminal record. Eligible applicants: citizens, residents, visitors and GCC nationals with valid UAE identification. Service channels: MOI website (24/7), MOI UAE app (24/7), Happiness Service Centres. Required: UAE ID for citizens and residents; valid passport with completed fingerprinting for visitors and GCC nationals; UAE PASS digital ID for login. Fees: AED 50 for domestic use; AED 100 for international use; AED 50 fingerprinting fee for visitors and GCC nationals; AED 300 Ministry of Foreign Affairs attestation when needed. Processing time: 5 minutes to 540 minutes. Validity: 30 days from the date of issuance. - [Ministry of Interior (MOI), United Arab Emirates](https://moi.gov.ae/en/eservices/clearcriminalrecord.certificate.attestation.aspx) — accessed 2026-04-30 — _T1_ — Authentication of the Criminal Clearance Certificate for use abroad costs AED 300 in MOFA attestation fees. The service is delivered via the MOI website and the MOI app (24/7). Payment is processed via the MOI Payment portal which accepts credit card, Apple Pay, Samsung Pay and Google Pay. Estimated delivery is immediate (0 minutes); the certified certificate is delivered via the mobile app and email. - [The Official Platform of the UAE Government — Justice eServices](https://u.ae/en/information-and-services/justice-safety-and-the-law/justice-eservices-and-updates) — accessed 2026-04-30 — _T1_ — The UAE Government Portal directs applicants to MOI eServices for Police Clearance Certificate / Good Conduct Certificate. The certificate is issued by police departments across the UAE, in Arabic and English, for purposes including work, study, immigration and obtaining licences. - [Ministry of Interior (MOI) — Police GHQ Services](https://portal.moi.gov.ae/eservices/PolicingServices/Certificates/ClearanceCertificate.aspx?Culture=en) — accessed 2026-04-30 — _T1_ — The MOI Police GHQ Services portal provides the application channel for the Criminal Record Certificate, integrated with UAE PASS authentication. Citizens, residents, visitors and GCC nationals can submit a request online and pay through the MOI Payment portal. --- Verification pending — see the canonical page for the latest trust state. Canonical: https://publicservices.guide/uae/good-conduct-certificate/